We have been in business since 1987, and are family owned and operated. 95% of our clientele is repeat customers and referrals. Our honesty and integrity, and the excellent reputation we have earned prove we are the appliance repair company you can trust.
We repair all kitchen and laundry appliances, specializing in domestic brands. Our service technicians are knowledgable and highly skilled, so repairs are performed quickly. Our workmanship and parts are always guaranteed.
You will always get an honest quote before any work begins. We charge flat rate, never hourly. When a technician makes a service call, we charge a diagnostic fee, but if repairs are completed by us, the fee is credited towards the labor charge.
We provide flexible appointment times to fit your schedule. Service calls are scheduled with a two-hour window. We will call you 15-30 minutes before arriving at your home for your convenience. And we will always leave your home as clean as when we arrived.
We use only the highest-quality, factory-authorized replacement parts, and we keep the most frequently-used parts in stock on our trucks, so for most appointments a repair can be completed in one visit. Our network of suppliers ensures timely access to specialized parts.
At Richard's, we are very conscious about making good decisions that help our planet. Replacing appliances that can be repaired is often costly, wasteful, and unnecessary. We can keep your valuable home appliances working dependably for years to come.
We provide in-home service for all brands of major household appliances, including: Amana, Dacor, Frigidaire, GE, Kenmore, Magic Chef, Maytag, Sub-Zero, Thermador, U-line, Viking and Whirlpool.
We've been a U-Line Preferred Servicer for over 10 years, providing factory warranty service and support.
Our service area includes Conejo Valley, Simi Valley, Moorpark, Malibu, and the western end of the San Fernando Valley.
If you don't see your area listed, please call our office to check our service availability.
"Hands down the best appliance service. What a breath of fresh air after so many shady repair companies. Matt is honest reliable and a good value. He has been out on several calls as well and helped diagnose problems by phone."
"I am completely impressed and blown away by this company! They are HONEST, ON TIME, And most importantly... truly committed to solving the issue quickly and correctly. I highly recommend this company and Matt for any kind of service need."
"Matt came highly recommended by two different contacts, and I am glad he was. He is very knowledgeable, experienced and straightforward. He shared his insights and wisdom freely. I have full faith in his judgement."
"I have been using this company for years and I have happily referred several friends for Matt's service. He has fixed my fridge and washing machine. His prices are fair, he leaves his work area clean, and is a delight to deal with."
"Matt, the owner of Richard's, knows his appliances. He's honest, knowledgeable and a great find. Don't hesitate to call on him; you won't regret it. He fixed my Kitchen Aid dishwasher quickly."
"As the other reviewers have noted, Matt was great. My oven wouldn't light, but he quickly repaired it at a fair price. Now the oven easily reaches a temperature of 350 and I can make that hot dog casserole I've been dreaming about."
"Water pump on our washing machine gave out. Matt came out the same day and had it replaced in 20 minutes. Super service at a great price!"
"Matt was fantastic! My oven coil burnt out and he was able to order the part before ever even coming out to look at it. Called me the day it arrived and was able to fit me in. Fixed the problem in no time. So nice to work with someone who communicates and sticks to their word. Definitely recommend Matt."
"Matt is the best! He's worked on all my appliances for years: Amana refrigerator, Bosch convection oven / stove, Whirlpool washer and dryer. He's kept them running for years well up until November 9th 2018!"
"We found Matt through yelp and we were extremely pleased with his service. He's friendly, punctual and knowledgeable! We highly recommend him!"
"Great service! Speedy turn around! Matt is professional and efficient. He diagnosed and repaired our refrigerator in a very reasonable time and price! I highly recommend him!!"
"They are reliable, prompt and honest! When there is a problem, they are always able to quickly diagnose and troubleshoot, and charges are what I would consider fair and reasonable. Would definitely recommend!"
"I can't say enough great things about Matt Lavender! What a relief to have discovered a reliable and honest appliance repair person. I also LOVE his motto. "Repairing is Recycling". You're so right Matt!"
"I have never written a Yelp review but after using many people over the years I can say that Matt is my go-to guy. Everything about my interaction was highly professional, always on time, clear diagnosis, works quickly and efficiently."
"Matt from Richard's Appliance Service is a reliable repair technician. Overall easy to work with, don't hesitate to call Richard's Appliance Service if you live in the Conejo Valley area."
"Richard's Appliances rates very, very highly with our family. They have worked at our home and several of our relatives' homes. Fantastic job. Highly recommend!"
"Matt has been very helpful in seeing that my warranty repairs were done correctly and when applicable, units replaced. He honestly is 1st rate when it comes to customer service, quality of work and has always been on time."
"Matt was just out at my house to repair my dryer. Very professional, clean, courteous and most of all I like his honesty! He is worth the wait if he's booked!"
"We were referred to Matt at Richard's appliance. He really stands behind his work and is happy to answer any questions that one may have. He runs a very professional business, has much knowledge, is kind, caring and honest."
"If you want quality service for all your appliance repairs, this is definitely who you need to call. Great customer service and awesome rates!"
"I have to say that this was a very refreshing interaction, one of the best, in my experience with repair guys. He's at the top of my list for any future appliance related issues, and should be the first guy you call too."
"Excellent, knowledgeable, friendly, efficient. The absolute best for appliance repair."
"I have been very pleased with the service that I have received from Richard's Appliance Service. They are honest and on time! I have worked with them on several occasions, as I manage households for a living. YOU WILL NOT BE DISAPPOINTED!"
To schedule a consultation or repair, or to receive an estimate, simply give us a call or use the contact form to email us.
Please let us know what your questions and needs are. We will be more than happy to help!